Completing the Building Better Job Aids Workshop. The workshop was part of the curriculum for New York’s Rochester Institute of Technology (RIT) Master of Science in Instructional Technology.

Partial Client List

 

Some of the companies we helped with custom job aids and training:

Novartis Pharmaceutical Company
The Virginian-Pilot
Office of Workman's Compensation, FECA
Hitachi Data Systems
Consolidated Diesel Corporation
US Air Force, Army, Navy and Coast Guard
VISA USA
Sony Corporation
Honeywell
Quaker Oats
Hilton Hotels
The Center for Effective Performance
Astra Merck
Caterpillar
FT James
ADT Security Services
Medi-Claim Company
ISS
Johnson and Johnson
TRW
TYCO Fire & Security

 


People we helped with custom job aids:

  • Call center associates
  • Technicians in engine and parts manufacturing and paper mills
  • Personnel and payroll specialists
  • Managers in hotels, food and beverage operations, recreation facilities, and pharmaceutical companies 
  • Soldiers, sailors, airmen, and coast guardsmen serving our country around the world
  • Instructors and Coaches
  • Insurance Company Inspectors

How We Helped Manufacturers

By creating job aids or coaching their supervisors and technicians to create user friendly job aids that result in:

  • manuals and job standards that operators can read
  • improved quality control
  • clear policy documents
  • reduced maintenance and repair costs
  • reduced machine set-up time
  • reduced tool costs and scrap waste
  • increased life of tools and equipment
  • standardized formats for procedures and information documents
  • support for ISO 9000 initiatives

Companies that have invested in the workshop

  • AAA Michigan
  • Abbott Corporation
  • Alcan Packaging
  • AmeriCredit
  • Anthem Blue Cross and Blue Shield
  • Arizona State Police
  • ASM America
  • ASM Europe
  • Bandag. Inc.
  • Beckman Coulter
  • Blue Cross/Blue Shield Georgia
  • Boston Fire Department
  • Canadian Center for Management Development
  • Canon ITS
  • Caterpillar
  • Cisco Systems
  • Citibank
  • CUNA Mutual Group
  • Donatos Pizzeria
  • Dow Chemical
  • Dow North American
  • EDS/Learning Solutions
  • Educational Christian Ministries
  • Equant
  • Equiva Trading Company
  • Exelon
  • Finnegan, Henderson, Farabow, Garrett & Dunner, LLP
  • First Team Real Estate
  • GAMBRO BCT
  • GBOPHB of the United Methodist Church
  • Gibson and Associates
  • Global Sante Fe Corporation
  • Gracebound Ministries
  • H & R Block World Headquarters
  • Halliburton
  • Hallmark Cards
  • Hamilton County Personnel
  • Harley Davidson
  • Honda Motor
  • Hydro Quebec Transenergies
  • Intel Corporation
  • Intralox
  • Kendle
  • KPMG
  • Learning and Technical Strategies, Inc.
  • LG&E Energy
  • Liberty Bank
  • Liberty Mutual
  • LL Bean
  • Los Alamos National Laboratories
  • Marvin Windows and Doors
  • Masterfoods USA
  • MEDRAD, Inc.
  • Moen
  • MORENET
  • Nationwide
  • North Carolina A&T State University
  • Nuclear Management Company
  • Ontario Power Generation
  • Paragon Performance Systems
  • Paychex
  • PDR Consulting
  • Pfizer
  • Plastipak Packaging
  • Prevention First
  • Rexel
  • Rochester Institute of Technology (RIT)
  • SAFECO Property and Casualty Companies
  • Salt River Project
  • Samaritans Purse
  • Sandia National Laboratories
  • Soelke Consulting
  • Southwest Airlines
  • State Farm Insurance
  • Swagelok
  • The Raymond Corporation
  • Thyssen Krupp Elevator
  • Tyco Fire and Security
  • TXU Energy
  • U.S. Coast Guard
  • U.S. Department of Education
  • U.S. Fish and Wildlife Service
  • U.S. Secret Service
  • US Bank
  • US Cellular
  • USAA
  • UV Color
  • Verizon
  • VISA USA
  • Wegman Food Markets
  • Wellpoint
  • Western Wireless